Delivery Information Churchtown Gifts - Nappy Cakes, Baby and Christening Gifts in Ireland
PLEASE NOTE CHANGE TO DELIVERY TIMES AS BELOW
We are on our annual break from 5th July 2018 to 20th July 2018 inclusive. Orders placed after Wednesday 4th July will be dispatched upon our return, in the order they were placed. Should you place an order and wish to cancel, let us know and we will refund your payment. Personalised items (sashes/hen tshirts/big brother and sister tshirts) - orders need to be in before 4pm on Monday 2nd July to ensure they are fulfilled before the break. If you have a query as to when an order will be sent/can be fulfilled please don't hesitate to contact us, and likewise we will update you if there are any delays to your order. If on Hotmail please check your spam mail if expecting a reply from us.
We try and keep our postage and packing charges to a minimum, and use An Post/courier for most items, and a signed for service for our nappy cake deliveries as they are much larger. Any Nappy Cake or hamper over €34.99 is delivered free of charge within Ireland. Many items are dispatched same/next day when ordered pre 1pm, however this does not apply to personalised items.
We ship on a weight basis, and you are able to calculate the postage cost for your region/country using the drop down box at the checkout prior to paying.
There is also a gift wrapping option on many of our items at the competitive price of €1 per item (in addition to postage cost)
We try and be as 'green' as possible and try and reuse packaging where appropriate.
How long will my order take?
Orders that are received by 1pm are generally dispatched same/next day (excluding personalised items, please also allow an additional day for nappy cakes and hampers as they are made to order) depending on order volumes . The courier does not deliver at the weekend, so any Nappy Cake dispatched on Friday should be with you on Tuesday (Republic of Ireland, Northern Ireland and UK are a 2 day delivery approximately). We provide a tracking number to enable you to track your order, or advise when your delivery has left us. Orders sent via An post are sent by normal post for domestic deliveries so should be with you next day. If the recipient is not at home the courier should leave a card advising they have a parcel and normally try contacting the recipient by phone. From past experience the UK is normally 2 - 3 days, Europe a little longer. We always get proof of postage. Please note, once dispatched delays are beyond our control, but we try to ensure delays do not occur. Orders made over a bank holiday weekend in Ireland will be dispatched the next working day.
As a guide to delivery times on items other than personalised goods, please see below
|ORDER BY 1PM||DELIVERY DAY|
If you are unsure as to when your order may be delivered please contact us..
If your item arrives damaged please hold onto the packaging so we can try and determine where the damage occurred.
As there are no postcodes in the Republic of Ireland, when at the checkout enter 00000 in the postcode field - your order will not go through the checkout without entering something into the postcode field
PLEASE ENSURE YOUR BILLING ADDRESS MATCHES WHERE THE CARD YOU ARE PAYING WITH IS REGISTERED OR IT WILL BE REJECTED BY THE PAYMENT PROVIDER! IF YOU HAVE ANY ISSUES AT THE CHECKOUT, CLICK ON PAY BY POST TILL YOU GET TO THE ORDER COMPLETE SCREEN AND WE WILL CONTACT YOU TO ARRANGE PAYMENT.
Your order has only gone through to us successfully when you have received an email saying thankyou for your order with an order number. If you are unsure at all as to whether your order has gone through, please ring us on 085 8885217 or drop us an email